Connecting to a Channel

This guide will help you access HeyFably Channels and its options.

HeyFably simplifies chat commerce through Channels that enable you to connect to different Chat Platforms, for example, WhatsApp, Facebook, Instagram, Telegram, etc. Follow this guide to learn how Channels work and can connect with a particular chat platform.

Step 1 - Login to the HeyFably Dashboard

Use your login ID and Password to access your Dashboard. Visit the How to Login HeyFably guide.

Step 2 - Access Channels

Inside the Dashboard, go to the left sidebar and select Settings and then Channels.

Step 3 - Create a Channel

Upon selecting the Channel, a new window will open with a Channel option.

• Cloud API

To create a channel, simply go to the channel option and click Configure. It will open a popup where you need to enter the details to complete the process.

If you have already created a channel before, the Channels window then shows a channel list allowing you to apply changes to existing channels easily.

To create a new channel, simply click the Create Channel button. A popup will appear asking which Channel connection you want to create.

Select the required Channel and click Next. Then, follow the next step to complete the connection. Check out other user guides to learn how you can create a channel for WhatsApp on HeyFably.

What's Next?

As you've learned how you can create and connect a channel, you can now proceed with creating different channels or adding team members to your HeyFably account.